Delivery and Returns

LATEST UPDATE :  We offer our sincere apology for any late deliveries and appreciate your patience and understanding in these unforeseen times.  Our delivery partners are extremely backlogged now due to the pandemic and they are prioritising emergency supplies.

You’ll receive an email confirmation as soon as it’s on the way!

 

When will my order be dispatched?

All products are custom made to order, so they are typically dispatched within 4 - 5 working days for all products apart from canvas prints which may take around 7-10 working days but this may be quicker depending how busy we are. 

Do you offer free shipping? 

FREE UK DELIVERY - We want every part of your order with us to be as easy, efficient and enjoyable as possible, so we have made our delivery process simple. Delivery is FREE throughout the UK. 

Overseas Delivery (outside the UK)

Worldwide deliveries are available, please contact siobhan@things.co.uk for further details 

  • Not Available to check out online at the moment - this is to avoid you being overcharged on smaller items
  • Make a list of codes/product descriptions, and e-mail the list to siobhan@things.co.uk
  • We will then get an accurate shipping quote for you which will be valid for 48 hours
  • We only charge you what we are charged, as it depends on the weight and size on the parcel(s)
  • We search to get you the cheapest option, whether it's through Royal Mail, or a courier service

Do we offer returns?

Yes. We have a 30 day money back guarantee on all our products and you can return items for a full refund if you are not happy.  

Please use the contact page if you wish to return a product and we will send you your instructions.

 Payment

We accept orders online via a secure debit/credit card facility or via PayPal.